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Customer Service Articles

11: Keeping The Customer Satisfied In The Retail World
When it comes to shopping people tend to fall into two distinct categories and they are you either love it or you hate it. This article looks at how modern retailers are using modern technology to make the shopping experience better than ever.

12: Secrets Of Extreme Customer Satisfaction
A happy customer is worth a lot to businesses. Here are some tips.

13: The Secret To Building Customer Relationships
It's tempting to concentrate on making new sales or pursuing bigger accounts. But attention to your existing customers, no matter how small they are, is equally essential to keeping your business thriving.

14: 5 Guaranteed Ways To Retain Your Online Customers & Keep Them Away From Your Competition
How can you retain your leads and prospects, and ensure that they buy from you and not from your competition?

15: Promise a Rose Garden and Your Business Will Fail
I have learned the hard way and have to admit it is difficult not to slip into promising a rose garden. It sounds so good and feels like it will clinch the sale, but in many cases it actually backfires right away.

16: Can You Really Use Articles To Build Your List?
Getting customers in your site should always be ranked as high as the importance of the quality and the excellence of the product and the services you provide.

17: Overdeliver Your Way To Success
As an online merchant, your customers cannot see your face. They cannot hear your voice when you are recommending your products, and they cannot see the emotions on your face when you are telling your customers what benefits they can derive out of your products.

18: 10 Tips On Improving Customer Service
If you want to retain your customers you need to treat them right. Here are some thoughts on how to do it.

19: Your Voice of Customer Service
Customer relationship management tools abound, yet let's hear it for old technology. Your voice is the most multifaceted customer service tool in your toolkit. Your voice can convey concern, care and

20: Magic Words to Customers
Let's face it, some words have magical powers. Just as "Open Sesame" magically opens the door to a new world, so too can other words and phrases have similar effects on your customers and clients. Thi


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